You will only be able to exercise the right to return purchases if you are able to return to us the goods you ordered unworn, undamaged and with all original labels attached as originally supplied and returned to us within 7 working days from the date of your order.

How do I return an item I ordered online?
If you wish to return an item, please return it, in its original package to the address shown below. Please fill out the returns form describing why you have returned the item(s), including the order number and attach it to the package.

Nicholas Deakins
Returns
61 Vicar Lane
Leeds
LS1 6BA
United Kingdom

When do I get my refund once I've returned an item?
The refund will be credited to the payment card account and you should be notified by email once the refund transaction has been completed.
We will endeavour in all circumstances to refund your card within 24 hours of receipt of returned goods. It will take a further 3 working days to clear through the banking system.

Faulty items
Should any item prove to have a genuine manufacturing fault, please contact Nicholas Deakins at info@nicholasdeakins.com . Nicholas Deakins are willing to either exchange the item or arrange a credit voucher for you, should the particular item be out of stock. We need to inspect the garment or shoe before arranging the exchange, so once the complaint has been lodged with us you'd need to send us the item and Nicholas Deakins will arrange a full refund for postage should the item prove to have a genuine fault.

Refunding the Delivery Charge
If we have made a mistake on an item sent to you or it is faulty or damaged we will refund the delivery charges you have paid to receive that item and also the postage charges incurred by you sending the goods back.